Terms & Conditions

Thanet Drink Drop Ltd


TERMS & CONDITIONS of Sale



  1. We will not serve you if we believe you to be excessively drunk.

  1. We will not serve you if we believe that alcohol or tobacco products will be passed to under 18's.

  1. Abuse of our staff will not be tolerated whether physical or verbal. For security reasons, it may be necessary to record any incident during the discharge of our services.

  1. Thanet Drink Drop Ltd provides a safe environment for all personal details, operating under The Data Protection Act 2018  

  1. All purchases made on this website are governed by these Terms and Conditions at any time, although the Terms and Conditions governing any given purchase will be those in effect at the date of your order. If you order goods after we have published any changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise terms and conditions applicable to your purchase.

  1. We sell goods only to end-user consumers. All goods are sold subject to the condition that they will not, in any way, be re-sold or otherwise circulated without our prior written consent.

  1. The law places certain restrictions on transactions involving alcohol, and accordingly, alcohol must be either ordered by you or delivered by us during our licensed hours [2000hrs to 0330hrs]. It is your responsibility to ensure that once you have placed your order, you will be at the designated address to receive it.  We operate under Online Age Verification and Challenge 25 retailing strategy.  The following checks are conducted;
    1. At time of placing your order, we will ask you to verify your age online using OneID technology
    2. At the time of receiving your order, we will ask to see an acceptable ID (a card bearing the PASS hologram, a photographic driving license or a passport) 
    3. If at the point of delivery you are not at the nominate delivery address, we will not deliver to any other nominated person.  Your order will be denied and we will issue a refund minus an administration fee of £5.00 within 5-7 working days.
    4. There will be no deviation from these standards or T&Cs.

  1. Prices and descriptions may be subject to change without prior notice.

  1. The prices stated on the website will be inclusive of any VAT payable.

  1. Our prices are inclusive of delivery charges.  Minimum order is £20. 

  1. Payment may be made by debit or credit cards via PayPal app, Cash on delivery or bank transfer at time of ordering. You cannot pay for your order by cheque. There is a minimum order requirement of £20.

  1. Methods of payment accepted by us are those listed on the website on the date on which your order is placed.

  1. We will provide a replacement for any products that are faulty. This does not affect your statutory rights. You need to contact us within 1 hour of your products having been delivered to notify us of the faulty product(s).

  1. Some personal details will be retained by our system (name, address, telephone numbers, date of birth and email address). Your payment details are never stored electronically.

  1. Fraud of any nature maybe reported to the relevant authority for further investigation.

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